Unblocking Zoom for VocalEyes webinars

VocalEyes uses Zoom webinars for remote support sessions. Please test the URL https://zoom.us/ to see if it can be accessed and the webinary opened. If you are unable to access the page please follow these instructions:

A school that wants access to the website to add it to their swurl allow list. To confirm the way to do it, they would just log into their school SWURL account and add zoom.us to their allow list.

Information on how to add entries to their Swurl can be found in the help link at the top of the web page once logged in – https://swurl.smoothwall.net

Once you can access Zoom, please email client-support@vocaleyes.org and suggest 2 or 3 suitable times/dates for your next webinar session.

 

Key Contacts

Cardiff Council: ICT Helpdesk – nethelpdesk@cardiff.gov.uk

Cardiff Youth Council: Lee Patterson – leepatterson@cardiff.gov.uk

VocalEyes Technical Support – support@vocaleyes.org

 

VocalEyes Tutorial: Managing Duplicate Ideas

In this tutorial we’re going to show you how to deal with multiple duplicate ideas on VocalEyes.

Often groups end up with similar ideas being posted. This can become frustrating for Members when they are asked to rate similar ideas multiple times.

VocalEyes: Community Organising Process

VocalEyes Community Organising Process - participatory democracy, budgeting and project management

VocalEyes Community Organising Process – participatory democracy, budgeting and project management

10 Steps to Success for Schools

  1. Register, Login and Create Group for your school (from your dashboard) at http://vocaleyes.org.
    Emails us using support@vocaleyes.org or call us on 0800 689 0290 if you need assistance

    .
  2. Update the header image and logo to suit your school.
    .
  3. Add the first Topics. These are the questions, challenges & topics for the first conversations with students.
    .
  4. Add the first ideas in response to these Topics. Rate and comment on each idea to kick-start the conversation.
    .
  5. Invite a small group of students to engage in the conversation.
    Register, login, search for the school group, join, rate, comment and add their own ideas.
    You can use this VocalEyes: Pupil Voice lesson plan
    To arrange a VocalEyes representative to deliver this training, ensure https://zoom.us/ is unblocked. See this guide

    .
  6. Engage a wider student audience digitally by:
    1. Emailing them with instructions on how to join.
    2. Importing all users into your group. See this user import guide.
    3. Embed the VocalEyes widget into your intranet (if you have one). http://downloads.vocaleyes.org (contact your IT Dept to progress this)
    4. Use Newsletters and other media to promote the conversation, topics, ideas and other content
      .
  7. Engage students face to face by:
    1. Arranging regular group workshops / sessions where you discuss the ideas in more depth and also help people register and join the conversation online.
    2. Integrating participatory democracy into the curriculum, some examples here.
      .
  8. Identify a small number of students & staff to become the VocalEyes Coordinating Group. Students should become Group Editors & one staff member should become Group Admins to manage content, group settings and membership. (Click on JOIN OPTIONS beside the group logo)
    .
  9. Arrange training for these students & staff with VocalEyes and set up regular ongoing support calls to help you hold a strong and authentic conversation. Email client-support@vocaleyes.org
    .
  10. Create your Student Council meetings as Events inside your school group. (You will need to turn on the Events module on the Manage Modules page in Group Admin)
    1. Ensure the priorities are printed off before each Student Council meeting and help to inform the meeting agenda.
    2. Log Meeting Notes on the Student Council Events during the meeting.
    3. Log actions, outcomes and create news articles on the platform about good ideas that have turned into action. This will create a positive feedback loop with your members and encourage ongoing engagement.

 

Securely Import User Data

To securely import your user data into VocalEyes, follow these steps:

  1. Navigate to Group Admin > USERS > User Import
  2. Click Download Template to view the required fields for your data.
    Note: if you wish to integrate VocalEyes with your intranet to enable Single Sign On at some stage in the future, you will need to include intranet usernames. This should significantly increase engagement.
  3. Fill in the Contact Details for Technical Support and Group Coordinator.
  4. Upload your file > Click UPLOAD & FINISH.
  5. You will then be notified via email once the import is complete.
How to securely import data from CSV to VocalEyes

How to securely import data from CSV to VocalEyes

VocalEyes User Guide – Securely Import User Data

10 Steps to Success for New Groups

If you’ve just started a new group on VocalEyes, follow these simple steps to hold a successful conversation.

  1. Identify a small number of people to become the VocalEyes Coordinating Group. They will be Group Editors & Admins to manage content and group settings.

    Arrange training for these people with VocalEyes and set up regular ongoing support calls to help you hold a strong and authentic conversation. Email client-support@vocaleyes.org
    .
  2. Register, Login and Create Group (from your dashboard) at http://vocaleyes.org.
    .
  3. Update the header image and logo to suit your group.
    .
  4. Add the first Topics. These are the questions, challenges & topics for the first conversations.
    .
  5. Add the first ideas in response to these Topics. Rate and comment on each idea.
    .
  6. Kick-start the conversation. Initially with your Community Organisers and then invite a small group of colleagues to engage in the conversation.Ask people to REGISTER, LOGIN & SEARCH

     for your Group. Then JOIN, RATE, COMMENT and ADD IDEAS of their own.
    .

  7. Engage a wider audience digitally by:
    1. Emailing them with instructions on how to join.
    2. Importing all users into your group. Send CSV file to support@vocaleyes.org
    3. Embed the VocalEyes widget into you intranet (if you have one). http://downloads.vocaleyes.org
    4. Use Social Media to promote the conversation, topics, ideas and other content
      .
  8. Engage people face to face by:
    1. Arranging regular group sessions where you discuss the ideas in more depth and also help people register and join the conversation online.
    2. Integrating participatory democracy into the culture and governance of your communities and organisations, some examples here.
      .
  9. Ensure the priorities are printed off before each council/committee/group meeting and help to inform the meeting agenda. Create the Meetings, set the Agenda & take Notes on the platform.
    .
  10. Log actions, outcomes and create news articles on the platform about good ideas that have turned into action. This will create a positive feedback loop with your members and encourage ongoing engagement.

Quick Start Guide

Hi all,
We’ve recently discovered a really helpful digital tool called VocalEyes that can assist us with our communications by maintaining an ongoing conversation and helping to identify our priorities.

How to engage:

  1. Go to: http://vocaleyes.org
  2. Click REGISTER then LOGIN
  3. Once logged in on the Dashboard, SEARCH for [YOUR GROUP NAME] (in the top black bar)
  4. Click on your group > open JOIN OPTIONS > Become a MEMBER
  5. Click IDEAS and RATE and COMMENT on ALL the ideas
  6. ADD IDEAS of your own for others to consider
  7. Once you’ve finished, make sure you go to your EMAIL INBOX and VALIDATE your email address.
    NB. If you can’t find it, check your JUNK folder.

……………….

Open Quick Start guide in new window

Reset Passwords for Group Members

Video Tutorial: Key features of the VocalEyes platform

Welcome to this video tutorial, brought to you by VocalEyes, Ideas into Action!

This video will guide you through some of the of the main key features of the VocalEyes platform. These include:

How to view topics
Rating, commenting and replying
How to add your own idea

For more information on VocalEyes and what we can do for you, visit http://about.vocaleyes.org/